Digital transformation is a complex but essential journey for organizations striving to remain relevant in today’s hyper-connected, hyper-competitive world. At Zscaler’s recent Global IT Leadership Summit in Mumbai, CXOs from across industries shared their insights on how Zscaler solutions have helped drive positive changes within their businesses.A modern Zero Trust architecture lays the foundations for success; traditional architectures simply cannot deal with an AI-powered world. Users, apps, and workloads are everywhere, and we need solutions that simplify networks, secure data, and reduce costs while allowing customers to focus on advancing business goals.Zscaler is also allowing companies to grasp new opportunities by securing AI. Both public and private AI applications put data at risk; Zscaler’s inline Zero trust architecture applies effective guardrails to ensure safe use of public AI and protect private AI from malicious attacks.Some of our customers were generous enough to share their experience of Zero Trust and AI onstage with the audience. I’d like to share some highlights. Redefining Modern Banking with Zero Trust at ICICI BankAnand Venkataraman, Head of Technology Infrastructure and Enterprise Architecture at ICICI Bank, shared how the bank’s “café-like” branches—designed to be deployed rapidly in any environment in response to changing customer needs—are powered by Zscaler’s Zero Trust architecture. This model ensures that every access request is verified and continuously monitored, safeguarding both the bank’s infrastructure and its customer experience.“Stability creates inertia and change creates discomfort, yet change drives progress,” said Mr. Venkataraman, highlighting one of the greatest challenges organizations have. With Zero Trust at its core, ICICI Bank is able to maintain its momentum in a highly competitive industry without compromising on security or customer experience.Digital Agility at Scale: Infosys’s TransformationOne of the most impressive deployments of Zero Trust I’ve seen comes from Infosys. The company’s CISO, Vijayeendra Purohit, shared the inspiring story of how Infosys transformed its security infrastructure by deploying Zscaler’s Zero Trust platform to over 300,000 employees globally in just two and a half months. This rapid transition was made possible by Infosys’s “digital first, cloud first, and AI first” strategy, which prepared the organization for flexible and secure remote work even before the pandemic.Empowering Growth and Innovation at HDFC ErgoSriram Naganathan, President & CTO of HDFC ERGO emphasized the critical role of change management in driving digital transformation. As one of India’s leading insurers, HDFC ERGO’s ability to reimagine processes and bring people along is essential to staying competitive. Mr. Naganathan highlighted how digital offices have enabled HDFC ERGO to expand into tier 3 and 4 cities without relying on traditional brick-and-mortar branches.A key part of this transformation has been the deployment of Zscaler’s AI-powered Zero Trust platform, which ensures employees, partners, and field agents can securely access systems from anywhere with just a broadband connection and a laptop.Turning Cybersecurity into a Strategic Asset at IIFLIn the financial services sector, cybersecurity is often seen as a cost center. However, Ameya Sathye, VP and Group Head of Cyber Security at IIFL, demonstrated how Zscaler’s Risk360 platform turned cybersecurity into a quantifiable strategic asset. By integrating Zscaler Internet Access and Zscaler Private Access technologies with other security tools, Mr. Sathye significantly reduced IIFL’s risk score.The ROI of security lies in risk reduction. As Mr. Sathye emphasized, “The ROI comes when there is a value. The value comes when there is a reduction in risk for enterprises.” This shift in perspective shows that cybersecurity can be not only a protective measure, but a strategic enabler of growth.Leading the Future of Digital TransformationI’m grateful to all the CXOs who shared their invaluable insights and to those who took time out of busy schedules to attend. The stories shared onstage should remind us all that digital transformation is about more than just adopting new technology—it’s about reshaping processes, empowering people, and fostering a culture of continuous change. The deployment of Zscaler’s Zero Trust solutions across industries—from insurance to banking, and from cybersecurity to IT consulting—has proven to be a critical enabler of this transformation.The shift to a Zero Trust architecture isn’t just a digital or technology transformation—it’s a business transformation. It’s about aligning security with an organization’s growth and innovation strategies. It’s about accommodating an AI-enabled future, with all of the security and compliance concerns that entails. The future of business success depends on the ability to adapt, secure, and scale at the pace of change.If you’re ready to take the next step in your transformation journey, Zscaler is here to help guide your organization with the right Zero Trust solutions.
[#item_full_content] Digital transformation is a complex but essential journey for organizations striving to remain relevant in today’s hyper-connected, hyper-competitive world. At Zscaler’s recent Global IT Leadership Summit in Mumbai, CXOs from across industries shared their insights on how Zscaler solutions have helped drive positive changes within their businesses.A modern Zero Trust architecture lays the foundations for success; traditional architectures simply cannot deal with an AI-powered world. Users, apps, and workloads are everywhere, and we need solutions that simplify networks, secure data, and reduce costs while allowing customers to focus on advancing business goals.Zscaler is also allowing companies to grasp new opportunities by securing AI. Both public and private AI applications put data at risk; Zscaler’s inline Zero trust architecture applies effective guardrails to ensure safe use of public AI and protect private AI from malicious attacks.Some of our customers were generous enough to share their experience of Zero Trust and AI onstage with the audience. I’d like to share some highlights. Redefining Modern Banking with Zero Trust at ICICI BankAnand Venkataraman, Head of Technology Infrastructure and Enterprise Architecture at ICICI Bank, shared how the bank’s “café-like” branches—designed to be deployed rapidly in any environment in response to changing customer needs—are powered by Zscaler’s Zero Trust architecture. This model ensures that every access request is verified and continuously monitored, safeguarding both the bank’s infrastructure and its customer experience.“Stability creates inertia and change creates discomfort, yet change drives progress,” said Mr. Venkataraman, highlighting one of the greatest challenges organizations have. With Zero Trust at its core, ICICI Bank is able to maintain its momentum in a highly competitive industry without compromising on security or customer experience.Digital Agility at Scale: Infosys’s TransformationOne of the most impressive deployments of Zero Trust I’ve seen comes from Infosys. The company’s CISO, Vijayeendra Purohit, shared the inspiring story of how Infosys transformed its security infrastructure by deploying Zscaler’s Zero Trust platform to over 300,000 employees globally in just two and a half months. This rapid transition was made possible by Infosys’s “digital first, cloud first, and AI first” strategy, which prepared the organization for flexible and secure remote work even before the pandemic.Empowering Growth and Innovation at HDFC ErgoSriram Naganathan, President & CTO of HDFC ERGO emphasized the critical role of change management in driving digital transformation. As one of India’s leading insurers, HDFC ERGO’s ability to reimagine processes and bring people along is essential to staying competitive. Mr. Naganathan highlighted how digital offices have enabled HDFC ERGO to expand into tier 3 and 4 cities without relying on traditional brick-and-mortar branches.A key part of this transformation has been the deployment of Zscaler’s AI-powered Zero Trust platform, which ensures employees, partners, and field agents can securely access systems from anywhere with just a broadband connection and a laptop.Turning Cybersecurity into a Strategic Asset at IIFLIn the financial services sector, cybersecurity is often seen as a cost center. However, Ameya Sathye, VP and Group Head of Cyber Security at IIFL, demonstrated how Zscaler’s Risk360 platform turned cybersecurity into a quantifiable strategic asset. By integrating Zscaler Internet Access and Zscaler Private Access technologies with other security tools, Mr. Sathye significantly reduced IIFL’s risk score.The ROI of security lies in risk reduction. As Mr. Sathye emphasized, “The ROI comes when there is a value. The value comes when there is a reduction in risk for enterprises.” This shift in perspective shows that cybersecurity can be not only a protective measure, but a strategic enabler of growth.Leading the Future of Digital TransformationI’m grateful to all the CXOs who shared their invaluable insights and to those who took time out of busy schedules to attend. The stories shared onstage should remind us all that digital transformation is about more than just adopting new technology—it’s about reshaping processes, empowering people, and fostering a culture of continuous change. The deployment of Zscaler’s Zero Trust solutions across industries—from insurance to banking, and from cybersecurity to IT consulting—has proven to be a critical enabler of this transformation.The shift to a Zero Trust architecture isn’t just a digital or technology transformation—it’s a business transformation. It’s about aligning security with an organization’s growth and innovation strategies. It’s about accommodating an AI-enabled future, with all of the security and compliance concerns that entails. The future of business success depends on the ability to adapt, secure, and scale at the pace of change.If you’re ready to take the next step in your transformation journey, Zscaler is here to help guide your organization with the right Zero Trust solutions.
